Additional services, seamlessly integrated into banking apps
Value-added services in banking apps provide users with value beyond basic functions. This creates new business opportunities for banks, issuers, and payment service providers.
Why are value-added services important for banking apps?
Value-added services in banking apps encourage repeat use, strengthen customer relationships, and open up new opportunities - for personalization, product development, and mobile interaction.
Which value-added services make banking apps more powerful?
Loyalty, Rewards and Cashback
Customer loyalty and personalized services
Data-driven value-added benefits and new product services
Open Banking as a data-driven lever for added value
Open banking provides banks with new opportunities to develop concrete, value-added services based on existing data. This can result in offerings that better meet customers’ needs. The example use case involving clarity.ai, formerly ecolytiq, demonstrates how data-driven services create real added value in the banking context.
Translate data into relevant services
Creating added value in banking
Expand personalization in a targeted manner
Proof from a real-world project environment
Best Practice example: Card Configurator
The example of the card configurator, implemented by bluesource in collaboration with exceet Card Group AG, demonstrates that banks can integrate a personalized, digital card application process - including card production - as a turnkey solution. This mobile-first approach saves on budgets and reduces IT overhead, and can be quickly implemented even by regional or state banks. Physical cards are now produced only when truly desired. The image on the side shows the exceet Card Group’s card configurator.
An overview of additional value-added services
Value-added services can take many different forms. Depending on the target audience, product strategy, and app context, this leads to different integration approaches.
Reward and Cashback
Customer loyalty solutions
Wealth Management and personalized services
Wallet and card services
How banks, issuers, and payment service providers benefit
- Greater usage and increased relevance in everyday life
- Stronger customer loyalty through useful digital experiences
- New business opportunities through data-driven and integrated services
- Differentiation from purely transaction-oriented banking apps
- Rapid rollout of additional services with moderate effort
Practical experience with value-added services and integrations
Open Banking/clarity.ai/HSBC
Card Configurator with exceet AG