The new „Keine Sorgen Schutzengel“ („Guardian Angel“ app) concept of the regional Upper Austrian insurance company puts emphasis on classic insurance coverance and customer relations. Therefore, right after introducing the new „Guardian Angel“ package at the beginning of 2017 (available for car insurance, accidents, property and digital), the company decided to launch the „Guardian Angel“ app as well, which has become popular among users since then.
The Guardian Angel app
With the service app users can view all „Guardian Angel“ products and check which services are Included. A „traffic light“ system indicates the status of each guardian angel, the personal insurance broker is just one click away thanks to the service button in the app.
Customers can use the free Guardian Angel app with no need of registration, by typing in their customer number and their date of birth they are all set and ready to go.
Reliable companion thanks to GPS
„You’ll never walk alone“ is said and done thanks to the Guardian Angel app, in case of imminent danger customers of the regional Upper Austrian insurance company can make an emergency phone call and talk with special staff specifically trained for emergency cases. The GPS tracking allows users to access emergency aid and get help right where they are.
No worries, thanks to the service app
Guardian angels are available 24/7 and around the clock. The app fulfils the customers‘ request to have support and help around the clock and tops off the service of the insurance company.
“bluesource has supported and implemented our app in a professional and dedicated way.“
Dr. Helmut Rogl
Divisional Manager Marketing, Oberösterreichische Versicherung AG